Brooksville Auto Repair

Tue - Fri: 8:00 AM - 5:30 PM
Sat: 8:00 AM - 4:00 PM
5

I took my car for an oil change in Sears and was told that I needed to repair front passenger axel right away it was to dangerous. I took my car for a second opinion and, thanks to Ryan and the guys at Complete Automotive Care for awesome service and they told me to go home I did not need it. These people are the real deal. Now they are helping me with my son's car issues and have been so honest and informative. If you want an honest mechanic you've found them. I would recommend them for all your automotive needs.

1

Was told my engine was in disrepair without explaining what was actually wrong, said it would cost hundreds just to figure it out. Was offered an engine swap starting at 2000 to 3500. Called a mobile mechanic. He came out replaced a small part for 140 dollars. Mentioned the plugs also needed to be changed which was an additional 200 dollars parts and labor. Now my car is running like new.

If this is an actual real complaint we would like nothing better than for you to contact me Joe, the owner ! Our number is 352-799-0298. We would NEVER knowingly sell ANYONE something they didn't need. We truly apologize for any trouble or inconvenience we may have caused you. We would like the opportunity to correct the situation. There had to be a mistake made. We are human and it is possible a mistake was made. If you read our many 5 star reviews it is evident that we take our customers and customer service very seriously. The other thing is that all of our 5 star reviews are posted by people who used their real names. We recently have received a few bad reviews by people who have not used their real names. That leads us to believe that these may not be real customers or complaints. We think it could be our competition or possibly a disgruntled employee trying to damage our long standing reputation.

- Complete Automotive Care Inc
1

If you had an issue or complaint I wish you had posted your name or what the problem was! We always try our best to satisfy our customers! No BALLS No GLORY!

- Complete Automotive Care Inc
5

5

Excellent Service. I have been using them for 27 years. No gimmicks, just good work and good prices. The staff are well informed, friendly and knowledgeable.

Thank you Monteen!!! Hope all is well with you and Ralph! Greg

- Complete Automotive Care Inc
3

Took my Grand Marquis in for what I thought could turn into a pricey fix. Turned out it wasn't what I thought and it was even cheaper than the first price I was planning on paying! Customer service was incredible! I do most of my own mechanic work but when there's something I don't feel like digging into I will be back for sure! I highly recommend Complete Automotive to anybody looking for an honest mechanic!!! Only reason I'm not going with 5 stars is because my center cap was over tightened causing it to chip and not mount correctly. That's a $70 part.

Thank you Bubba for the glowing review! We try our best to do the right thing and keep our customers happy and coming back!

- Complete Automotive Care Inc
5

Honest

Thank You so much Christine for the vote of confidence !

- Complete Automotive Care Inc
5

Thank you John! We appreciate you taking the time to give us such a great review! Please have a Merry Christmas and a wonderful New Year!

- Complete Automotive Care Inc
5

I absolutely love these guys. Complete Automotive always gets me in and out as fast as they can. And they don't hesitate to take time to explain just what's going on with my car. Thanks Complete Automotive for getting me back on the road

Angeal we can't tell you how much we appreciate you taking the time to write this glowing review! After all it is the only way we can show the world how much we care about our customers! WE thank you for being one of our valued customers!

- Complete Automotive Care Inc
1

Go somewhere else. Been to this shop 3 times in the last month. They lost the bolts to my passenger seat along with my magnetic parts holder that was in the car. They dropped the engine putting it in the car ( dent in the bottom of the oil pan and the oil filter is now crooked) and refuse to take responsibility for it. Spent over 2000 in labor at this place to not even have a working vehicle. The douchebags behind the counter are great at being nice to your face but are really snakes out to rip you off. Go anywhere else.

Complete Automotive Care Inc is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Complete Automotive Care Inc (352) 799-0298 if you have any issues in accessing any area of our website.